Frequently asked questions

No. You can read course prices, access periods and descriptions without an account. You need an account to enrol, pay and get WhatsApp group access.

Open the course page. It shows the price, the access period in days and a description. Each course has its own WhatsApp group.

Send the amount shown on the course page by Vodacom / Voda to 58826571, account name ELITE X. Keep the transaction reference from your payment message.

On the enrolment page, enter the name used to pay, the transaction reference if you have one, and a screenshot of the payment confirmation. The screenshot must be a JPG, PNG or WEBP image no larger than 2 MB.

Not on its own. The screenshot is evidence for an administrator to review. It is not automatic proof that the money has settled. An administrator decides whether to approve.

We do not promise a fixed time. You will get an in-app notification and an entry on your payments page when a decision is made.

The rejection includes a reason. Correct the details, or send a clearer screenshot, and submit the payment again from the course page.

Only one payment for a course can wait for verification at a time. If you paid twice, contact support with both transaction references.

Each course shows its access period in days. The period is set by the course and is 30 days for most courses.

No. Subscriptions do not renew automatically. To renew, you submit a new payment for the course.

The new period starts on the day your current subscription ends, so you do not lose the days you have left.

Your WhatsApp group access ends. If you renew later, the new period starts on the day your payment is approved.

Yes. You receive an in-app notice 3 days before the end date, and another notice when it has ended.

After your payment is approved and your subscription is active, the course page and your subscriptions page offer the protected group link. Access is checked each time you request the link.

No. The link is for the account that holds the active subscription. Sharing it can end your access.

Access stops when the subscription expires, or when an administrator suspends or cancels it. Your subscriptions page shows the current status and end date.

No. A link click does not confirm group membership. WhatsApp controls membership on its side. If you cannot join after using the link, contact support.

Send a deletion request to the privacy address on the Privacy Policy page. We confirm the request and explain which records we must keep, such as payment records required by law.

The Privacy Policy explains what we collect, why, how long we keep it and what your rights are. The Cookie Policy lists every cookie the site sets.

Check that the file is a JPG, PNG or WEBP image and that it is no larger than 2 MB. Take a new screenshot if the file is damaged. If the upload still fails, contact support with the time it happened.

Open the Download page. It explains the install steps for Android, iPhone, Windows, macOS and Linux, and lists the Android app file when one has been published.